Download the complete TestMA instructions as a PDF file:

Here you will find the answers to frequently asked questions related to PCR school testing:

Funding will be provided for SARS-CoV-2 testing that.    

* at the location (registered office, business premises) of the grant applicant
* in documented form
* free of charge for the tested person (employee or external person) (1 test per person per day)
* Using the permitted test type (certain antigen tests and/or PCR test) and performing the permitted test collection forms.
* in the period from 15.2.2021 - 31.03.2022

be carried out.

The lower grant limit is 1,000 euros per company per quarter.

ATTENTION: Reimbursement of costs will only be granted if the funding guidelines are adhered to. You can find more info at: Operational testing: Test roads, test kits, cost contribution -. WKO.at.

After successful registration as an organization under my.covidfighters.com

Is your company headquarters possibly not in Lower Austria? We need a postal code from Lower Austria for your order.

The prerequisite for participation is the company headquarters in Lower Austria. The size of the company does not matter.

Collection times are - both in the companies (over 50 employees per company location) and at the district and field offices of WKNÖ - Monday to Friday between 10 am and 3 pm. The bags or samples must be ready for collection at 10 am.

COLLECTION DAYS:
27.12.21 – 30.12.21
03.01.22 – 05.01.22 
07.01.22
After that always weekdays

NO pickup on the following days:
24.12.21
25.12.21
26.12.21
31.12.21
06.01.22

No, your company can decide how many employees are tested. Samples will be collected regardless of the number of PCR tests.

The same number of test kits as QR Codes will be delivered. If this is not the case upon delivery, please contact us immediately at support@covidfighters.com or the support number +43 720 980 990.

The same number of test kits as QR Codes will be delivered. If this is not the case upon delivery, please contact us immediately at support@covidfighters.com or the support number +43 720 980 990.

No, only the QR codes that were supplied may be used

No, only the original test kits may be used. If the test kits differ, they will not be evaluated.

On-site collection in larger companies

Companies with more than 50 employees place the PCR tests with packaging in the supplied tissue bag after testing. This tissue bag is collected directly from the company. Tissue bags are provided on an ongoing basis (for each bag collected, you will receive a new one).

Collection from the collection points for smaller companies

Companies with less than 50 employees bring the samples to one of the collection points, the field offices of the Lower Austrian Chamber of Commerce. The samples are collected there by the post office and brought directly to our laboratory.

If you have less than 50 employees at one location, we cannot pick up directly. It is the LOCATION that counts, not the number of employees in the entire company.

Collection times are - both in the companies and at the field offices of the Lower Austrian Chamber of Commerce - Monday to Friday between 10 am and 3 pm. The bags or samples must be ready for collection at 10 am.

For logistical reasons, the post office comes every working day to pick up the PCR tests. It does not matter how many tests are picked up or if the company has suspended a day of testing.

No, 50 tests are the minimum order quantity.

Yes, more can be ordered. You are welcome to combine packages of 50 and 300.

If you are already our customer, you will receive the test kits no later than 5 days after successful order. For new customers, the first delivery will come after 10 days if you order for the first time.

You can also check the status of your order in your COVID Fighters account at. my.covidfighters.com view

The best before date can be seen on the test kit, the shelf life is approximately 1 year.

No, since it is a pharmaceutical product, a return is not possible for hygienic reasons.

Currently you can pay by credit card or on account. However, we are already working on offering you the possibility to pay by direct bank transfer in the future.

Test managers are designated by the company. Test managers are responsible for identifying the individual employee and supervising the purging process. Furthermore, test managers are responsible for scanning the QR codes.

Test managers are trusted persons of the company and responsible for the correct handling of the tests. Test managers must be trained beforehand; there are no special entry requirements.

Test managers are introduced to the procedure using our detailed instructions. Furthermore, test managers can be instructed by your medical staff or, if desired, by us as to what special attention should be paid to during PCR testing. After appropriate medical instruction, you or your company are legally responsible for the correct performance.

The employee already recorded must be searched for -. TEST VIA QR-CODE click - scan QR code - stick QR code on the rinsing tube and hand over to employee for rinsing.

Log in with company account - add employees manually or send link to employee to enter data themselves (in progress).
For technically experienced users a CSV upload is available as an alternative, but it should be noted that the result notification is currently only possible for the first customers via SMS (or by the company itself). Reason: For technical reasons, e-mail addresses are currently not permitted for the CSV upload.

For persons without a social security number, simply leave the "Social security" field blank. The PCR test and evaluation can still be performed.

In the personal user account click on "Manage people", then at the top click on the green button "Invite people". Now either enter the e-mail addresses or copy them from a list into the field. Please note that these must be entered separated by a comma, semicolon or space.

Click "Import persons" button - download sample CSV (template) and fill it with employee data (format must be strictly adhered to -. The template is UTF-8 encoded and must be uploaded again ("CSV UTF-8" select when saving) - under Select file, the file can be uploaded again.

Important: Please be sure to include telephone numbers, otherwise it will not be possible to notify employees.

No, this is not possible. The employees can otherwise not be assigned to your company.

Employees are notified by email and/or SMS, depending on the data stored.

Due to the General Data Protection Regulation, our notifications go directly to the employees.

Via camera on PC/mobile phone/laptop

Basically yes, but we recommend an HD webcam with autofocus.

You can enter the QR code manually. The code is visible on the label.

The Master QR Code is the largest QR code on a TestMA QR Code label sheet. It must be scanned in advance, preferably immediately upon receipt of the label sheet, to activate the 50 test QR codes and make them functional.

Should you have purchased a "large" package of 300 (6×50) QR codes, each sheet with 50 testing QR codes will still have a master QR code to activate those 50.

50 Testing QR Codes = 1 Master QR Code

No, the master QR code is only used to activate the testing QR codes.

Unfortunately, some master QR codes have been printed incorrectly.

If you have another hyphen after -50-, please omit it. The correct format is as follows: CFM-xxxx-xxxxxx-50-xxxxxxxxxx

The QR code should be pasted as accurately as possible on the marker.

No, only one test kit may be placed in a bag.

Unfortunately, an assignment in retrospect is no longer possible.

Unfortunately, re-linking is not possible afterwards.

After arrival of the tests in the laboratory, the samples are prepared for the evaluation process.

The employee must immediately go into quarantine. A report is automatically made to the Epidemiological Notification System. The authorities will contact the person.

We enter the results into the EMS according to the requirements of the authorities.

In this case, the decision lies with the authorities.

The tubes contain saline solution (NaCl).

Check that the correct email address or phone number has been entered. Also check the spam folder. If the employee has a COVID Fighters account (at my.covidfighters.com), he/she can view the test result at results.covidfighters.com proactively retrieve. In the event of a positive result, the relevant authorities were also informed in each case.

Please contact our support: by e-mail to support@covidfighters.com or by phone at +43 720 980 990.

If the employee has a COVID Fighters account or you manage the employee yourself in your COVID Fighters account, you can customize the data in advance to speed up the process.

The sample was not evaluable for the laboratory. Possible reasons are that the sample has leaked or a missing or incorrect QR code.

Please check the package immediately after you receive it. If you have received an incomplete or defective shipment, please contact our support team (support@covidfighters.com).
Once you scan the master QR code, you confirm the correctness of the delivery and can work with the test package.

Please enter under Shipment tracking enter the shipment number. Here you can conveniently track packages. You can find your shipment number in the test system.

The QR codes are in an envelope on the outside of the box.

You can find these in the imprint of our website.

Yes, in our COVID Fighters box there is a detailed manual.

Amstetten district office

Lower Austria Chamber of CommerceGroup district offices

Leopold Maderthaner Square 1

3300 Amstetten, Austria

District office Baden

Lower Austria Chamber of CommerceGroup district offices

Bahngasse 8

2500 Baden, Austria

District office Bruck

Lower Austria Chamber of CommerceGroup district offices

Wiener Gasse 3

2460 Bruck an der Leitha, Austria

District office Gmünd

Lower Austria Chamber of CommerceGroup district offices

Weitraer street 42

3950 Gmünd, Austria

District office Gänserndorf

Lower Austria Chamber of CommerceGroup district offices

Calibration Office Road 15

2230 Gänserndorf, Austria

Hollabrunn district office

Lower Austria Chamber of CommerceGroup district offices

Amtsgasse 9

2020 Hollabrunn, Austria

District office Horn

Lower Austria Chamber of CommerceGroup district offices

Church square 1

3580 Horn, Austria

District Office Korneuburg-Stockerau

Lower Austria Chamber of CommerceGroup district offices

New building 1-3

2000 Stockerau, Austria

Krems district office

Lower Austria Chamber of CommerceGroup district offices

Drinkweldergasse 14

3500 Krems, Austria

Lilienfeld District Office

Lower Austria Chamber of CommerceGroup district offices

Babenbergerstrasse 13

3180 Lilienfeld, Austria

District office Melk

Lower Austria Chamber of CommerceGroup district offices

Abbot Karl Street 19

District office Mistelbach

Lower Austria Chamber of CommerceGroup district offices

Father Helde Street 19

2130 Mistelbach, Austria

District office Mödling

Lower Austria Chamber of CommerceGroup district offices

Guntramsdorfer street 101

2340 Mödling, Austria

District office Neunkirchen

Lower Austria Chamber of CommerceGroup district offices

Trieste Street 63

2620 Neunkirchen, Austria

District office Scheibbs

Lower Austria Chamber of CommerceGroup district offices

Town Hall Square 8

3270 Scheibbs, Austria

District Office
St.Pölten

Lower Austria Chamber of CommerceGroup district offices

Mariazell street 97

3100 St. Pölten, Austria

District office Tulln

Lower Austria Chamber of CommerceGroup district offices

Main square 15

3430 Tulln, Austria

District office Waidhofen/Thaya

Lower Austria Chamber of CommerceGroup district offices

Station road 22

3830 Waidhofen/Thaya, Austria

District office Wr. Neustadt

Lower Austria Chamber of CommerceGroup district offices

Main square 15

2700 Wiener Neustadt, Austria

District office Zwettl

Lower Austria Chamber of CommerceGroup district offices

Garden street 32

3910 Zwettl, Austria

District Office - Klosterneuburg Branch

Lower Austria Chamber of CommerceGroup district offices

Town Hall Square 5

3400 Klosterneuburg, Austria

District Office Purkersdorf

Lower Austria Chamber of CommerceGroup district offices

Tullnerbachstraße 12

3002 Purkersdorf, Austria

District office Schwechat

Lower Austria Chamber of CommerceGroup district offices

Schmidgasse 6

2320 Schwechat, Austria

Yes, but only within 3 hours from receipt of order.

No, because these are pharmaceutical products and there is no right of return for these for reasons of hygiene and warranty.

In this case, you have 2 options:

  1. Do not accept the shipment
  2. Contact support by email within 3 business days (support@covidfighters.com)

The testing is the same as for employees.

Test subjects must be https://my.covidfighters.com as "Private individual" register.

Once the registration is completed, the persons to be tested can use the button "Print run sheet (person QR code)" to print out a so-called run sheet with a person-related QR code, which is to be brought to the testing.

In order to be able to settle the grant, the Austria Wirtschaftsservice AWS form must be filled out and the statistics of the COVID Fighters evaluations must be attached. You can find the statistics in your COVID Fighters account.

The fabric bag is brought with the first collection. For each collected fabric bag your company will get a new one. In addition, we will supply you with a few bags as a reserve.

Contact us

You can also reach us at:

support@covidfighters.com

+43 720 980 990
(Monday to sunday from 08:00 to 20:00)

en_USEN